{"id":2409,"date":"2012-11-06T11:44:18","date_gmt":"2012-11-06T11:44:18","guid":{"rendered":"https:\/\/www.dosimetria.com\/calidad\/satisfaccion-clientes\/"},"modified":"2014-10-07T13:04:46","modified_gmt":"2014-10-07T11:04:46","slug":"satisfaccion-clientes","status":"publish","type":"page","link":"https:\/\/www.dosimetria.com\/ca\/calidad\/satisfaccion-clientes\/","title":{"rendered":"Satisfacci\u00f3 clients"},"content":{"rendered":"<p>L&#8217;objectiu final del servei \u00e9s satisfer les necessitats dels clients; per aix\u00f2 <strong>centro de dosimetr\u00eda<\/strong> t\u00e9 definit en el seu sistema de qualitat com a mesures de millora cont\u00ednua, la necessitat de retroalimentar-se mitjan\u00e7ant l&#8217;opini\u00f3 d&#8217;aquests.<\/p>\n<p>Les metodologies utilitzades per poder obtenir aquesta informaci\u00f3 s\u00f3n les seg\u00fcents:<\/p>\n<ul>\n<li>Visites\/reunions peri\u00f2diques per valorar el servei i identificar les millores.<\/li>\n<li>An\u00e0lisis i informes de seguiment del funcionament de l&#8217;SDP.<\/li>\n<li>Q\u00fcestionaris de satisfacci\u00f3 del client que permetin analitzar la informaci\u00f3 i obtenir-ne conclusions.<\/li>\n<\/ul>\n<p>Addicionalment l&#8217;empresa t\u00e9 definit en el seu sistema de qualitat un proc\u00e9s de gesti\u00f3 de consultes, queixes o propostes que provenen dels seus clients.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>L&#8217;objectiu final del servei \u00e9s satisfer les necessitats dels clients; per aix\u00f2 centro de dosimetr\u00eda t\u00e9 definit en el seu sistema de qualitat com a mesures de millora cont\u00ednua, la necessitat de retroalimentar-se mitjan\u00e7ant l&#8217;opini\u00f3 d&#8217;aquests. Les metodologies utilitzades per poder obtenir aquesta informaci\u00f3 s\u00f3n les seg\u00fcents: Visites\/reunions peri\u00f2diques per valorar el servei i identificar [&hellip;]<\/p>\n","protected":false},"author":22,"featured_media":0,"parent":2014,"menu_order":4,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2409","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.dosimetria.com\/ca\/wp-json\/wp\/v2\/pages\/2409"}],"collection":[{"href":"https:\/\/www.dosimetria.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.dosimetria.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.dosimetria.com\/ca\/wp-json\/wp\/v2\/users\/22"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dosimetria.com\/ca\/wp-json\/wp\/v2\/comments?post=2409"}],"version-history":[{"count":0,"href":"https:\/\/www.dosimetria.com\/ca\/wp-json\/wp\/v2\/pages\/2409\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.dosimetria.com\/ca\/wp-json\/wp\/v2\/pages\/2014"}],"wp:attachment":[{"href":"https:\/\/www.dosimetria.com\/ca\/wp-json\/wp\/v2\/media?parent=2409"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}